Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown incident

NAB - Telecom Provider Issues

Resolved after 56 minutes, affecting Shared Services (Customer Facing), on July 5, 2023.

monitoring Jul 05, 2023, 05:15 PM UTC

We are currently experiencing an issue with our primary phone provider. At this time some callers may experience problems when attempting to reach us by phone. This issue is also impacting our ability to call out, resulting in longer than usual call back times.

Started
Jul 05, 2023, 05:15 PM UTC
Resolved
Jul 05, 2023, 06:12 PM UTC
Duration
56m
Detected by Pingoru
Jul 05, 2023, 05:15 PM UTC

Affected components

Shared Services (Customer Facing)

Update timeline

  1. monitoring Jul 05, 2023, 05:15 PM UTC

    We are currently experiencing an issue with our primary phone provider. At this time some callers may experience problems when attempting to reach us by phone. This issue is also impacting our ability to call out, resulting in longer than usual call back times.

  2. resolved Jul 05, 2023, 06:12 PM UTC

    The issue has been resolved.

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