Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown incident

Inbound Phone Lines Unavailable

Resolved after 52 minutes, affecting Shared Services (Customer Facing), on November 2, 2024.

resolved Nov 02, 2024, 04:55 PM UTC

All phone lines are now accepting calls, all systems are back online. This issue is resolved.

Started
Nov 02, 2024, 04:02 PM UTC
Resolved
Nov 02, 2024, 04:55 PM UTC
Duration
52m
Detected by Pingoru
Nov 02, 2024, 04:02 PM UTC

Affected components

Shared Services (Customer Facing)

Update timeline

  1. monitoring Nov 02, 2024, 04:02 PM UTC

    We are currently experiencing an issue with some of our inbound phone lines, including: 248-269-6000 and 800-226-2273, 866-485-8999 If you need to reach us by phone at this time please use this alternate number: 877-387-5640 Also note our Hospitality line: 248-298-8000 is also available.

  2. resolved Nov 02, 2024, 04:55 PM UTC

    All phone lines are now accepting calls, all systems are back online. This issue is resolved.

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