Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown incident

Payments Hub - Sign in Issues

Resolved after 5 hours 37 minutes, affecting Payments Hub - Merchant Portal, on March 19, 2025.

resolved Mar 19, 2025, 08:52 PM UTC

The issue has been identified and a fix applied. All impacted services have now recovered. Users are now able to sign in to the Hub as usual.

Started
Mar 19, 2025, 03:15 PM UTC
Resolved
Mar 19, 2025, 08:52 PM UTC
Duration
5h 37m
Detected by Pingoru
Mar 19, 2025, 03:15 PM UTC

Affected components

Payments Hub - Merchant Portal

Update timeline

  1. investigating Mar 19, 2025, 03:15 PM UTC

    We are investigating an issue causing to new sign ins to the Payments Hub portal to be slow for some users. This is NOT impacting processing; devices and terminals are not impacted.

  2. resolved Mar 19, 2025, 08:52 PM UTC

    The issue has been identified and a fix applied. All impacted services have now recovered. Users are now able to sign in to the Hub as usual.

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