Resolved after 11 hours 53 minutes, affecting Payments Hub - Merchant Portal, on January 3, 2026.
We are no longer seeing delays with reporting data and will continue to monitor performance. We apologize for any disruption this has caused and appreciate your patience. .
Affected components
Update timeline
- monitoring Jan 03, 2026, 03:52 PM UTC
The team has identified an issue impacting the data feeds into customer facing portals. Merchant users may not see the most recent transactions on reports at this time.
- monitoring Jan 03, 2026, 05:15 PM UTC
We are continuing to monitor the issue. The bottleneck has been addressed and the team is observing the backlog shrinking.
- monitoring Jan 03, 2026, 11:07 PM UTC
Update: The feeds for smaller datasets have been restored, one, high volume data feed is still being recovered. We apologize for any disruption this has caused and appreciate your patience.
- resolved Jan 04, 2026, 03:46 AM UTC
We are no longer seeing delays with reporting data and will continue to monitor performance. We apologize for any disruption this has caused and appreciate your patience. .
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