Is Payments Hub down?

Last checked 5m ago
Current status
Payments Hub is up

No incidents right now.

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Official status page: https://paymentshub.statuspage.io · Polled every 5 minutes · 27 components tracked

Payments Hub is operational right now. Last checked 5m ago; the most recent incident resolved 13d ago.

Real-time Payments Hub status, recent outages, and incident history — pulled directly from Payments Hub's official status page at https://paymentshub.statuspage.io every 5 minutes. Pingoru tracks 27 Payments Hub services and has captured 14 incidents in the last 90 days (99.69% uptime). Get email, Slack, Discord, or webhook alerts the moment Payments Hub reports a new incident — free for 5 monitors, no credit card.

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Payments Hub uptime 99.69% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Intermittent Service Issues
    Resolved 4h 19m
    Started Sep 02, 2026, 04:51 PM UTC · Resolved Sep 02, 2026, 09:10 PM UTC
    EPX
    Timeline · 2 updates
    • monitoring · Sep 02, 2026, 04:51 PM UTC

      Customers are reporting intermittent service issues. Our systems and volumes look healthy, but we are seeing elevated reports of Internet traffic issues across several major ISP’s in the United States. We are continuing to investigate and monitor the situation.

    • resolved · Sep 02, 2026, 09:10 PM UTC

      Reports regarding service issues have subsided, and observed connections across all regions have stabilized with no further disruptions reported.

    Latest: Reports regarding service issues have subsided, and observed connections across all regions have stabilized with no further disruptions reported.

  2. Notice: Enrollment Service Interruption
    Resolved 57m
    Started Aug 27, 2026, 02:15 PM UTC · Resolved Aug 27, 2026, 03:13 PM UTC
    Merchant Enrollment
    Timeline · 2 updates
    • identified · Aug 27, 2026, 02:15 PM UTC

      We are currently experiencing technical difficulties with bank account validation. Users may be unable to advance past the Business information page after entering banking details. Our engineering team is actively investigating this issue, and we will provide an update as soon as a resolution is reached.

    • resolved · Aug 27, 2026, 03:13 PM UTC

      This issue has been resolved, and new applications are working as expected. If a user was impacted the app was saved and can be resumed - no data was lost.

    Latest: This issue has been resolved, and new applications are working as expected. If a user was impacted the app was saved and can be resumed - no data was lost.

  3. EPX Elevated Payment Failure Rates
    Resolved 4h 8m
    Started Aug 13, 2026, 04:32 PM UTC · Resolved Aug 13, 2026, 08:40 PM UTC
    EPX
    Timeline · 3 updates
    • investigating · Aug 13, 2026, 04:32 PM UTC

      We are currently experiencing elevated failure rates with credit card processing. Our engineering team is actively investigating the issue, and we will provide immediate updates as new information becomes available.

    • monitoring · Aug 13, 2026, 05:44 PM UTC

      We have identified the issue affecting credit card authorizations and a fix has been applied. We are monitoring the recovery of success rates.  You may begin re-attempting transactions. Thank you for your patience.

    • resolved · Aug 13, 2026, 08:40 PM UTC

      Credit card processing is fully restored. All systems are back to normal operations, and transaction processing has stabilized.

    Latest: Credit card processing is fully restored. All systems are back to normal operations, and transaction processing has stabilized.

  4. Partner Portal: Intermittent Page Load Errors
    Resolved 2h 57m
    Started Aug 10, 2026, 02:06 PM UTC · Resolved Aug 10, 2026, 05:03 PM UTC
    Agent Portal & Reporting
    Timeline · 2 updates
    • investigating · Aug 10, 2026, 02:06 PM UTC

      Some users are currently experiencing issues logging in to the Partner Portal and receiving a "page not found" error upon login. The issue is intermittent and does NOT impact merchant processing. If you receive this message you can access the site and pages via the left side navigation.

    • resolved · Aug 10, 2026, 05:03 PM UTC

      The issue was identified and resolved. Thank you for your patience.

    Latest: The issue was identified and resolved. Thank you for your patience.

  5. Investigating printing the batch report and potentially reporting of inconsistent batch numbers.
    Resolved 7d
    Started Aug 01, 2026, 11:23 AM UTC · Resolved Aug 08, 2026, 11:28 AM UTC
    Payanywhere
    Timeline · 2 updates
    • investigating · Aug 01, 2026, 11:23 AM UTC

      We are investigating an issue on the Payanywhere app where printing the batch report may report inconsistent batch numbers. Our team is actively working on a fix and will provide updates here as soon as they are available.

    • investigating · Aug 01, 2026, 08:53 PM UTC

      If merchants are having issues with printing their batch report, go to Transactions, select Summaries, and tap Print on the Extended Closing Report.

    Latest: If merchants are having issues with printing their batch report, go to Transactions, select Summaries, and tap Print on the Extended Closing Report.

See the full Payments Hub outage history

8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Payments Hub outage history →

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Outage history

Past 90 days · 13 incidents View full outage history →