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Payments Hub is operational right now. Last checked just now; the most recent incident resolved 7d ago.

Real-time Payments Hub status, recent outages, and incident history: pulled directly from Payments Hub's official status page at paymentshub.statuspage.io every 5 minutes. Pingoru tracks 27 Payments Hub services and has captured 7 incidents in the last 90 days (99.81% uptime). Get email, Slack, Discord, or webhook alerts the moment Payments Hub reports a new incident, free for 3 monitors, no credit card.

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Payments Hub uptime 99.81% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Funding Delay Notice – BMO Merchants (Oct. 23)
    Resolved 9h 24m
    Started Oct 23, 2026, 01:23 PM UTC · Resolved Oct 23, 2026, 10:48 PM UTC
    Banking Networks - Funding (External)
    Timeline · 4 updates
    • monitoring · Oct 23, 2026, 01:23 PM UTC

      Some BMO merchants may experience delayed deposits today due to an earlier ACH file processing issue at BMO. The issue has been resolved, and deposits are expected to post later today, pending confirmation from BMO. We are actively working with BMO and EPX to confirm funding timelines and will provide our next update by 10:30 AM ET.

    • monitoring · Oct 23, 2026, 02:42 PM UTC

      We are still working on a finalized funding timeline and will provide our next update by 11:30 AM ET.

    • monitoring · Oct 23, 2026, 02:58 PM UTC

      BMO has confirmed that the delayed ACH file has been successfully processed for same-day funding. Affected BMO merchants should receive their deposits by the end of the business day today, October 23. We will continue monitoring deposit activity to ensure funds are posted as expected.

    • resolved · Oct 23, 2026, 10:48 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Funding Delay Notice – BMO Merchants
    Resolved 22m
    Started Oct 23, 2026, 12:54 PM UTC · Resolved Oct 23, 2026, 01:17 PM UTC
    Banking Networks - Funding (External)
    Timeline · 1 update
    • monitoring · Oct 23, 2026, 12:54 PM UTC

      Deposit Delays (Oct. 23): Some BMO merchants may experience delayed deposits today. Affected funds are expected to post by the end of the business day or by Monday, Oct. 26.

    Latest: Deposit Delays (Oct. 23): Some BMO merchants may experience delayed deposits today. Affected funds are expected to post by the end of the business day or by Monday, Oct. 26.

  3. Intermittent Service Issues
    Resolved 4h 19m
    Started Sep 02, 2026, 04:51 PM UTC · Resolved Sep 02, 2026, 09:10 PM UTC
    EPX
    Timeline · 2 updates
    • monitoring · Sep 02, 2026, 04:51 PM UTC

      Customers are reporting intermittent service issues. Our systems and volumes look healthy, but we are seeing elevated reports of Internet traffic issues across several major ISP’s in the United States. We are continuing to investigate and monitor the situation.

    • resolved · Sep 02, 2026, 09:10 PM UTC

      Reports regarding service issues have subsided, and observed connections across all regions have stabilized with no further disruptions reported.

    Latest: Reports regarding service issues have subsided, and observed connections across all regions have stabilized with no further disruptions reported.

  4. Notice: Enrollment Service Interruption
    Resolved 57m
    Started Aug 27, 2026, 02:15 PM UTC · Resolved Aug 27, 2026, 03:13 PM UTC
    Merchant Enrollment
    Timeline · 2 updates
    • identified · Aug 27, 2026, 02:15 PM UTC

      We are currently experiencing technical difficulties with bank account validation. Users may be unable to advance past the Business information page after entering banking details. Our engineering team is actively investigating this issue, and we will provide an update as soon as a resolution is reached.

    • resolved · Aug 27, 2026, 03:13 PM UTC

      This issue has been resolved, and new applications are working as expected. If a user was impacted the app was saved and can be resumed - no data was lost.

    Latest: This issue has been resolved, and new applications are working as expected. If a user was impacted the app was saved and can be resumed - no data was lost.

  5. EPX Elevated Payment Failure Rates
    Resolved 4h 8m
    Started Aug 13, 2026, 04:32 PM UTC · Resolved Aug 13, 2026, 08:40 PM UTC
    EPX
    Timeline · 3 updates
    • investigating · Aug 13, 2026, 04:32 PM UTC

      We are currently experiencing elevated failure rates with credit card processing. Our engineering team is actively investigating the issue, and we will provide immediate updates as new information becomes available.

    • monitoring · Aug 13, 2026, 05:44 PM UTC

      We have identified the issue affecting credit card authorizations and a fix has been applied. We are monitoring the recovery of success rates.  You may begin re-attempting transactions. Thank you for your patience.

    • resolved · Aug 13, 2026, 08:40 PM UTC

      Credit card processing is fully restored. All systems are back to normal operations, and transaction processing has stabilized.

    Latest: Credit card processing is fully restored. All systems are back to normal operations, and transaction processing has stabilized.

See the full Payments Hub outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Payments Hub outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 27 components checked every 5 minutes
54incidents recorded
21last 12 months
6last 90 days
42 hourstypical duration, 12 months

The longest incident in the last year, Ingenico Desk/2600 Terminals on May 22, 2026, ran for 19 days. 3 maintenance windows announced in the same period.

Most affected components, last 12 months

  • EPX5
  • Payanywhere5
  • Banking Networks - Funding (External)3
  • Payments Hub - Merchant Portal3
  • Funding2

Latest incidents

  • Funding Delay Notice – BMO Merchants (Oct. 23) October 23, 2026 · 9 hours · degraded service

    Some BMO merchants may experience delayed deposits today due to an earlier ACH file processing issue at BMO. The issue has been resolved, and deposits are…

  • Funding Delay Notice – BMO Merchants October 23, 2026 · 22 minutes · degraded service

    Deposit Delays (Oct. 23): Some BMO merchants may experience delayed deposits today. Affected funds are expected to post by the end of the business day or by…

  • Intermittent Service Issues September 2, 2026 · 4 hours · notice

    Customers are reporting intermittent service issues. Our systems and volumes look healthy, but we are seeing elevated reports of Internet traffic issues across…

Outage history

Past 90 days · 6 incidents View full outage history →