Is Payments Hub down?
Last checked 4m agoNo incidents right now.
Payments Hub is operational right now. Last checked 4m ago; the most recent incident resolved 3d ago.
Real-time Payments Hub status, recent outages, and incident history — pulled directly from Payments Hub's official status page at https://paymentshub.statuspage.io every 5 minutes. Pingoru tracks 27 Payments Hub services and has captured 3 incidents in the last 90 days (99.79% uptime). Get email, Slack, Discord, or webhook alerts the moment Payments Hub reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- PayanywherePayments Hub - Merchant Portal
Timeline · 3 updates
- investigating · Jun 10, 2026, 01:49 PM UTC
We are currently experiencing intermittent login issues affecting both Payanywhere and Payments Hub. Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible.
- monitoring · Jun 10, 2026, 04:19 PM UTC
Update: We are seeing significant improvements to login issues for Payanywhere and Payments Hub. Please retry logging in if you experienced a problem earlier. Our team will continue to monitor the situation closely.
- resolved · Jun 10, 2026, 09:56 PM UTC
All systems are operational. We will continue monitoring performance closely. We appreciate your patience as we worked to resolve the issue.
Latest: All systems are operational. We will continue monitoring performance closely. We appreciate your patience as we worked to resolve the issue.
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- Terminal Downloads (NAB/EPX)
Timeline · 2 updates
- monitoring · May 22, 2026, 08:48 PM UTC
Ingenico has notified us of a rare issue affecting some Desk/2600 terminals, where the device may freeze or become unresponsive during operation. We are working to resolve this through an automated software update as quickly as possible. If your terminal encounters this issue, you can resolve it immediately by performing a manual hardware reset. Please follow the steps below: How to Reset Your Terminal 1. Locate the Yellow button and the Special Characters button on the keypad. 2. Press and hold both buttons simultaneously. 3. Continue holding until the screen goes blank and the terminal begins to reboot. Need Further Assistance? If the device continues to freeze after a reboot, or if you encounter any other technical difficulties, our support team is ready to help. Support Line: 866-485-8999 Thank you for your patience and for being a valued customer.
- resolved · Jun 10, 2026, 10:33 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Payanywhere
Timeline · 2 updates
- monitoring · May 18, 2026, 03:47 PM UTC
We are investigating reports of cellular connectivity issues affecting PAX A920 and A920 Pro terminals. We are actively working with the device manufacturer and cellular network provider to identify the root cause and implement a resolution. Current Status: Wi-Fi connectivity and processing are not impacted. Temporary Workaround: If your device is unable to connect via cellular, please switch to a local Wi-Fi network to continue processing transactions. If you require cellular connectivity, instructions are available here: https://vimeo.com/paymentshub/apn?share=copy
- resolved · May 20, 2026, 06:49 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Started Jun 10, 2026, 01:49 PM UTC · Resolved Jun 10, 2026, 09:56 PM UTC · 8h 6m
- Ingenico Desk/2600 Terminals ResolvedStarted May 22, 2026, 08:48 PM UTC · Resolved Jun 10, 2026, 10:33 PM UTC · 19d 1h
- Started May 18, 2026, 03:47 PM UTC · Resolved May 20, 2026, 06:49 PM UTC · 2d 3h