Payments Hub incident

Service Alert - Funding Delay Notification

Notice Ongoing View vendor source →

Payments Hub is currently experiencing a notice incident affecting Funding, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 08:25 PM UTC
Resolved
Ongoing
Duration
● 2h 16m
Detected by Pingoru
Jun 22, 2026, 08:25 PM UTC

Affected components

Funding

Update timeline

  1. identified Jun 22, 2026, 08:25 PM UTC

    We are aware of a funding delay impacting a subset of merchants today utilizing Citizens bank. Due to a delay in ACH file processing, some deposits were not processed as originally scheduled. The impacted files were successfully processed by 10:00 AM ET, and affected merchants should receive their funding by close of the business day today. We apologize for the inconvenience and appreciate your patience as we worked to resolve the issue.