Payments Hub incident

American Express Card Descriptors

Notice Ongoing View vendor source →

Payments Hub is currently experiencing a notice incident affecting EPX, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 18, 2026, 02:25 PM UTC
Resolved
Ongoing
Duration
● 2h 46m
Detected by Pingoru
Jun 18, 2026, 02:25 PM UTC

Affected components

EPX

Update timeline

  1. investigating Jun 18, 2026, 02:25 PM UTC

    We are currently investigating an issue that may cause some American Express card transactions to display incorrect merchant descriptor information on cardholder digital applications. Our teams are actively working to identify the cause and assess the scope of impact. We will provide updates as additional information becomes available. We apologize for any inconvenience and appreciate your patience.