Payments Hub incident

Agent Hub - Merchants List Not Loading

Resolved after 21 minutes, affecting Agent Portal & Reporting, on September 1, 2023.

investigating Sep 01, 2023, 03:52 PM UTC

We are investigating intermittent reports of users experiencing problems loading the Merchants list in the Agent Hub after signing in.

Started
Sep 01, 2023, 03:52 PM UTC
Resolved
Sep 01, 2023, 04:13 PM UTC
Duration
21m
Detected by Pingoru
Sep 01, 2023, 03:52 PM UTC

Affected components

Agent Portal & Reporting

Update timeline

  1. investigating Sep 01, 2023, 03:52 PM UTC

    We are investigating intermittent reports of users experiencing problems loading the Merchants list in the Agent Hub after signing in.

  2. resolved Sep 01, 2023, 04:13 PM UTC

    This issue has been resolved.

Your product runs on more than Payments Hub

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →