Payments Hub incident

Potential Merchant Funding Delay

Resolved after 6 hours 13 minutes, affecting Banking Networks - Funding (External), on June 24, 2024.

identified Jun 24, 2024, 03:30 PM UTC

Some merchants may see a delay with deposits from Saturday night. Friday and Sunday batches were processed as usual, and should be available at the expected time.

Started
Jun 24, 2024, 02:19 PM UTC
Resolved
Jun 24, 2024, 08:33 PM UTC
Duration
6h 13m
Detected by Pingoru
Jun 24, 2024, 02:19 PM UTC

Affected components

Banking Networks - Funding (External)

Update timeline

  1. investigating Jun 24, 2024, 02:19 PM UTC

    We are currently looking into a funding delay that could be impacting merchants. We are investigating this and will have an updated status as soon as possible.

  2. identified Jun 24, 2024, 03:30 PM UTC

    Some merchants may see a delay with deposits from Saturday night. Friday and Sunday batches were processed as usual, and should be available at the expected time.

  3. resolved Jun 24, 2024, 08:33 PM UTC

    This incident has been resolved.

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