Ongoing since 05:10 PM UTC, affecting Payment Switch / EFTPOS.
A fix has been implemented and all relevant parties are monitoring the results.
Affected components
Payment Switch / EFTPOS
Update timeline
- investigating Nov 01, 2026, 05:10 PM UTC
We are aware of an issue currently affecting network connectivity between Paymark and Spark. A further update will be provided when available.
- investigating Nov 01, 2026, 05:23 PM UTC
We are continuing to investigate the issue.
- investigating Nov 01, 2026, 05:39 PM UTC
We are continuing to investigate the issue.
- investigating Nov 01, 2026, 06:13 PM UTC
Spark connected EFTPOS merchants are still having connectivity issues. We are continuing to investigate this issue.
- monitoring Nov 01, 2026, 06:40 PM UTC
A fix has been implemented and all relevant parties are monitoring the results.
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