Ongoing since 04:57 AM UTC, affecting Payment Switch / EFTPOS.
The issue has been identified and Spark is working on a fix.
Affected components
Payment Switch / EFTPOS
Update timeline
- investigating Nov 01, 2026, 04:57 AM UTC
We are aware of a fiber outage currently affecting internet connectivity across New Zealand. A further update will be provided when available.
- identified Nov 01, 2026, 05:47 AM UTC
The issue has been identified and Spark is working on a fix.
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