Is Paydock down?
Last checked 3m agoNo incidents right now.
Paydock is operational right now. Last checked 3m ago; the most recent incident resolved 7d ago.
Real-time Paydock status, recent outages, and incident history — pulled directly from Paydock's official status page at https://paydock.statuspage.io every 5 minutes. Pingoru tracks 48 Paydock services and has captured 4 incidents in the last 90 days (99.84% uptime). Get email, Slack, Discord, or webhook alerts the moment Paydock reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 1 update
- resolved · Jul 27, 2026, 06:42 AM UTC
Following the earlier incident, Paydock experienced a second period of degraded performance beginning 04:49 UTC (14:49 AEST). The affected window — during which several internal services in the payment path were unavailable — was 05:29–05:49 UTC (15:29–15:49 AEST). Performance stabilised shortly after, and full recovery was confirmed by 07:05 UTC (17:05 AEST).
Latest: Following the earlier incident, Paydock experienced a second period of degraded performance beginning 04:49 UTC (14:49 AEST). The affected window — during which several internal se…
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Timeline · 4 updates
- investigating · Jul 24, 2026, 03:39 AM UTC
We have encountered an incident with our payments processing. Our team is currently investigating the issue and working to resolve it as quickly as possible.
- investigating · Jul 24, 2026, 04:05 AM UTC
We have identified that the issue is affecting card payments and our team continues to investigate. We will continue to provide updates as more information becomes available.
- monitoring · Jul 24, 2026, 04:27 AM UTC
We have scaled our infrastructure to address increased load on our systems and are seeing signs of improvement, though some transactions may still be affected. We are closely monitoring the situation and will provide a further update as soon as we have more information.
- resolved · Jul 24, 2026, 04:35 AM UTC
We have confirmed that the issue affecting card payment processing has been resolved following the scaling of our infrastructure. All transactions are now processing normally. We will continue to monitor closely to ensure continued stability.
Latest: We have confirmed that the issue affecting card payment processing has been resolved following the scaling of our infrastructure. All transactions are now processing normally. We w…
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- Paydock APIPaydock Dashboard
Timeline · 3 updates
- investigating · Jun 02, 2026, 12:53 AM UTC
We are currently seeing degraded performance on the Paydock platform, which is affecting payment processing and tokenisation. We're looking into this and will provide updates via this status page as we get more information.
- monitoring · Jun 02, 2026, 02:12 AM UTC
Performance metrics across the Paydock platform have now stabilised, and response times have returned to normal operating parameters. Our engineering teams are closely monitoring all alerting and system dashboards to ensure this stability is fully maintained before officially closing the incident. We are also validating that all transaction processing and dashboard navigation are performing as expected. We appreciate your patience during this period. A final update will be posted once we are confident the platform is fully clear.
- resolved · Jun 02, 2026, 01:38 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Paydock APIPaydock Dashboard
Timeline · 3 updates
- investigating · May 12, 2026, 09:47 AM UTC
Our monitoring has alerted us to issues affecting Portal access, as well as payment processing. We're actively investigating this, and we'll provide updates to this page as soon as we have more information.
- identified · May 12, 2026, 10:15 AM UTC
We've identified the cause of the issue, and have restored access to the dashboard, as well as unblocked payment processing. There may still be issues with messaging services (notifications, audit logs), we are still working to restore all functionality.
- resolved · May 12, 2026, 11:09 AM UTC
All services have been restored to full functionality. Please reach out to [email protected] if you are still experiencing any issues.
Latest: All services have been restored to full functionality. Please reach out to [email protected] if you are still experiencing any issues.
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- Started Jul 24, 2026, 04:45 AM UTC · Resolved Jul 24, 2026, 04:45 AM UTC · —
- Started Jul 24, 2026, 04:05 AM UTC · Resolved Jul 24, 2026, 04:35 AM UTC · 29m
- Started Jun 02, 2026, 12:53 AM UTC · Resolved Jun 02, 2026, 06:00 AM UTC · 5h 6m
- Paydock Platform Outage ResolvedStarted May 12, 2026, 09:47 AM UTC · Resolved May 12, 2026, 11:09 AM UTC · 1h 21m