Paydock incident

Degraded performance on Paydock platform

Notice Resolved View vendor source →

Paydock experienced a notice incident on July 24, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 04:45 AM UTC
Resolved
Jul 24, 2026, 04:45 AM UTC
Duration
—
Detected by Pingoru
Jul 24, 2026, 04:45 AM UTC

Update timeline

  1. resolved Jul 27, 2026, 06:42 AM UTC

    Following the earlier incident, Paydock experienced a second period of degraded performance beginning 04:49 UTC (14:49 AEST). The affected window — during which several internal services in the payment path were unavailable — was 05:29–05:49 UTC (15:29–15:49 AEST). Performance stabilised shortly after, and full recovery was confirmed by 07:05 UTC (17:05 AEST).