Paydock incident

Degraded performance on Paydock platform

Paydock is currently experiencing a major incident affecting Paydock API and Paydock Dashboard, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 12:53 AM UTC
Resolved
Ongoing
Duration
● 1h 7m
Detected by Pingoru
Jun 02, 2026, 12:53 AM UTC

Affected components

Paydock APIPaydock Dashboard

Update timeline

  1. investigating Jun 02, 2026, 12:53 AM UTC

    We are currently seeing degraded performance on the Paydock platform, which is affecting payment processing and tokenisation. We're looking into this and will provide updates via this status page as we get more information.