Paxos incident

Paxos - Dashboard Portal incident identified

Resolved after 15 minutes, affecting Dashboard Web UI, on May 28, 2026.

investigating May 28, 2026, 06:08 PM UTC

We are currently experiencing an outage impacting email notification delivery. As a result, the Dashboard account sign-up flow is affected, and customers may not receive emails with confirmation codes during new account onboarding, and transaction activity notifications. Engineering is actively working to resolve the issue.

Started
May 28, 2026, 06:08 PM UTC
Resolved
May 28, 2026, 06:24 PM UTC
Duration
15m
Detected by Pingoru
May 28, 2026, 06:08 PM UTC

Affected components

Dashboard Web UI

Update timeline

  1. investigating May 28, 2026, 06:08 PM UTC

    We are currently experiencing an outage impacting email notification delivery. As a result, the Dashboard account sign-up flow is affected, and customers may not receive emails with confirmation codes during new account onboarding, and transaction activity notifications. Engineering is actively working to resolve the issue.

  2. resolved May 28, 2026, 06:24 PM UTC

    This incident has been resolved.

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