Paxos experienced a major incident on May 28, 2026 affecting Dashboard Web UI, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard Web UI
Update timeline
- investigating May 28, 2026, 06:08 PM UTC
We are currently experiencing an outage impacting email notification delivery. As a result, the Dashboard account sign-up flow is affected, and customers may not receive emails with confirmation codes during new account onboarding, and transaction activity notifications. Engineering is actively working to resolve the issue.
- resolved May 28, 2026, 06:24 PM UTC
This incident has been resolved.