Pax8 experienced a minor incident on March 8, 2024 affecting Pax8 Platform, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Pax8 Platform
Update timeline
- investigating Mar 08, 2024, 03:47 PM UTC
We are currently investigating degraded scheduled orders performance in the platform impacting many users. We will continue to post updates here.
- identified Mar 08, 2024, 04:46 PM UTC
We believe we have identified the issue and are working on a fix.
- monitoring Mar 08, 2024, 05:15 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 08, 2024, 06:04 PM UTC
We have identified the scheduled orders that failed in the last 12 hours because of this event and will re-run them.
- resolved Mar 08, 2024, 07:02 PM UTC
This incident has been resolved.