Pax8 incident

Partner and Company Migration Issue

Minor Resolved View vendor source →

Pax8 experienced a minor incident on March 8, 2024 affecting Pax8 Platform, lasting 5h 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2024, 03:53 PM UTC
Resolved
Mar 08, 2024, 09:19 PM UTC
Duration
5h 25m
Detected by Pingoru
Mar 08, 2024, 03:53 PM UTC

Affected components

Pax8 Platform

Update timeline

  1. investigating Mar 08, 2024, 03:53 PM UTC

    We are presently looking into an issue affecting Pax8's capability to migrate clients or their companies within the platform, impacting all users. Further updates will be posted here.

  2. investigating Mar 08, 2024, 04:56 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 08, 2024, 06:44 PM UTC

    We have identified the root cause and are investigating the fix currently.

  4. resolved Mar 08, 2024, 09:19 PM UTC

    This incident has been resolved.