Pax8 incident

Duplicate Order Processing

Minor Resolved View vendor source →

Pax8 experienced a minor incident on April 2, 2024, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2024, 01:11 AM UTC
Resolved
Apr 02, 2024, 02:32 AM UTC
Duration
1h 21m
Detected by Pingoru
Apr 02, 2024, 01:11 AM UTC

Update timeline

  1. investigating Apr 02, 2024, 01:11 AM UTC

    We have identified an order processing issue resulting in duplicate orders. Appropriate teams are actively working on a resolution. Thank you for your patience.

  2. resolved Apr 02, 2024, 02:32 AM UTC

    The issue has been resolved. Any affected orders will be corrected in the following days.