Pax8 incident

P2 - Degraded features including login

Major Resolved View vendor source →

Pax8 experienced a major incident on April 9, 2024 affecting Pax8 Platform and Login, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2024, 03:54 PM UTC
Resolved
Apr 09, 2024, 05:04 PM UTC
Duration
1h 10m
Detected by Pingoru
Apr 09, 2024, 03:54 PM UTC

Affected components

Pax8 PlatformLogin

Update timeline

  1. investigating Apr 09, 2024, 03:54 PM UTC

    We are currently investigating degraded features in the platform impacting some users. We will continue to post updates here.

  2. investigating Apr 09, 2024, 04:11 PM UTC

    We identified the issue and are working on a fix

  3. investigating Apr 09, 2024, 05:03 PM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 09, 2024, 05:04 PM UTC

    This incident has been resolved.