Pax8 incident

P3 - Degraded Feature [Client Creation]

Minor Resolved View vendor source →

Pax8 experienced a minor incident on June 28, 2024 affecting Pax8 Platform, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2024, 01:06 PM UTC
Resolved
Jun 28, 2024, 02:42 PM UTC
Duration
1h 35m
Detected by Pingoru
Jun 28, 2024, 01:06 PM UTC

Affected components

Pax8 Platform

Update timeline

  1. investigating Jun 28, 2024, 01:06 PM UTC

    We are currently investigating a degraded feature preventing some users from creating new clients in the platform. We will continue to post updates here.

  2. identified Jun 28, 2024, 01:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 28, 2024, 02:42 PM UTC

    This incident has been resolved.