Pax8 experienced a notice incident on May 16, 2024, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 16, 2024, 02:41 PM UTC
Dear Partner, This is a notification of a system issue affecting our ability to communicate with you through general email. Pax8 is currently experiencing intermittent email system issues, and we are unable to send or receive emails normally. Our team is working to resolve the issue, but does not have an expected time of resolution yet. Please call Pax8 if you need assistance at this time. Thank you for your patience and understanding during this time. We remain committed to restoring normal operation to our email system as soon as possible. Thanks, Pax8 alert
- identified May 16, 2024, 04:12 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 16, 2024, 04:28 PM UTC
This incident has been resolved.