Pax8 incident

Pax8 Email Communication Impacted

Notice Resolved View vendor source →

Pax8 experienced a notice incident on June 25, 2024 affecting Pax8 Platform, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2024, 10:33 PM UTC
Resolved
Jun 27, 2024, 02:07 AM UTC
Duration
1d 3h
Detected by Pingoru
Jun 25, 2024, 10:33 PM UTC

Affected components

Pax8 Platform

Update timeline

  1. monitoring Jun 25, 2024, 10:33 PM UTC

    There was an issue preventing certain email communications from Pax8 being sent. Email communication has been restored as of 3:45 MT and the team is actively working on resending affected communications.

  2. monitoring Jun 26, 2024, 12:53 PM UTC

    We are continuing to work on resending affected communications.

  3. monitoring Jun 26, 2024, 05:39 PM UTC

    Affected email communications are in the process of being resent. A further update will be posted once the process is complete.

  4. resolved Jun 27, 2024, 02:07 AM UTC

    This incident has been resolved. Any remaining affected emails will be resolved within the coming days.