Pax8 experienced a major incident on September 14, 2024 affecting Subscriptions, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Subscriptions
Update timeline
- investigating Sep 14, 2024, 08:22 PM UTC
Pax8 is aware of an ongoing SentinelOne outage that is impacting all global users. Pax8 has an open support incident with SentinelOne and will update partners via open Pax8 support cases and additional service alerts as new information becomes available.
- resolved Sep 14, 2024, 11:37 PM UTC
The SentinelOne outage has been resolved. Partners with SentinelOne subscriptions can find more details and instructions in their Pax8 Marketplace Inbox.