Pax8 experienced a notice incident on December 10, 2024 affecting Pax8 Platform, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 10, 2024, 05:08 PM UTC
We are aware of an issue in the Pax8 Marketplace that caused duplicate service alerts to be sent to some users. To prevent further disruptions, we have temporarily disabled outgoing emails while we investigate the root cause. Our team is working diligently to resolve this matter and will provide updates as soon as we have more information. We sincerely apologize for the inconvenience and appreciate your patience. If you have urgent needs or questions, please reach out to [email protected].
- resolved Dec 10, 2024, 07:36 PM UTC
Notifications from the Pax8 marketplace have been restored. Any impacted messages that were impacted by the temporary disruption will be re-sent. We sincerely apologize for the inconvenience and appreciate your patience.