Pax8 experienced a minor incident on April 3, 2025 affecting Pax8 Platform, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 03, 2025, 12:17 PM UTC
We are currently investigating application slowness impacting all provisioning tasks. We acknowledge that provisioning is delayed do to high volume, please expect services within a business day. We will post updates here.
- identified Apr 03, 2025, 05:52 PM UTC
We believe we have identified the issue and working to release and roll out a fix.
- investigating Apr 03, 2025, 09:18 PM UTC
We are continuing investigating application slowness impacting all provisioning tasks. We acknowledge that provisioning is delayed do to high volume, please expect services within a business day. We will post updates here
- investigating Apr 04, 2025, 12:16 AM UTC
We are continuing investigating application slowness impacting all provisioning tasks. We acknowledge that provisioning is delayed do to high volume, please expect services within a business day. We will post updates here
- monitoring Apr 04, 2025, 12:59 AM UTC
A fix has been implemented and we are monitoring the performance of the provisioning backlog.
- resolved Apr 04, 2025, 12:46 PM UTC
This incident has been resolved.