pawaPay incident

Performance degradation affecting MTN OpenAPI services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on August 30, 2026 affecting MTN :: Web Deposit and MTN :: Web Deposit and 1 more component, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2026, 09:31 AM UTC
Resolved
Aug 30, 2026, 01:11 PM UTC
Duration
3h 39m
Detected by Pingoru
Aug 30, 2026, 09:31 AM UTC

Affected components

MTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Aug 30, 2026, 09:31 AM UTC

    We are experiencing degraded performance in MTN services across multiple markets. We are investigating the issue. Affected markets: Benin, Cameroon, DRC, CIV, Ghana, Liberia, Nigeria, Uganda, and Zambia.

  2. monitoring Aug 30, 2026, 10:16 AM UTC

    We are seeing improvements in success rates across the affected services and will continue monitoring the incident.

  3. resolved Aug 30, 2026, 01:11 PM UTC

    The incident has been resolved. We apologise for the inconvenience.