pawaPay incident

Performance degradation affecting DRC Airtel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on August 19, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 5h 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 12:52 AM UTC
Resolved
Aug 19, 2026, 06:16 AM UTC
Duration
5h 24m
Detected by Pingoru
Aug 19, 2026, 12:52 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Aug 19, 2026, 12:52 AM UTC

    We are experiencing degraded performance in the DRC Airtel services. We are investigating the issue.

  2. monitoring Aug 19, 2026, 02:50 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 19, 2026, 06:16 AM UTC

    The incident has been resolved. We apologise for the inconvenience.