pawaPay incident

Performance degradation affecting Mozambique Movitel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on October 17, 2026 affecting Movitel :: Web Deposit, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2026, 05:54 PM UTC
Resolved
Oct 17, 2026, 09:25 PM UTC
Duration
3h 31m
Detected by Pingoru
Oct 17, 2026, 05:54 PM UTC

Affected components

Movitel :: Web Deposit

Update timeline

  1. identified Oct 17, 2026, 05:54 PM UTC

    We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 17, 2026, 08:34 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 17, 2026, 09:25 PM UTC

    The incident has been resolved. We apologise for the inconvenience.