pawaPay incident

Performance degradation affecting Ghana Telecel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on August 14, 2026 affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more component, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2026, 12:07 AM UTC
Resolved
Aug 14, 2026, 02:35 AM UTC
Duration
2h 27m
Detected by Pingoru
Aug 14, 2026, 12:07 AM UTC

Affected components

Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout

Update timeline

  1. investigating Aug 14, 2026, 12:07 AM UTC

    We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.

  2. monitoring Aug 14, 2026, 12:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 14, 2026, 02:35 AM UTC

    This incident has been resolved.