pawaPay incident
Performance degradation affecting payment reconciliation
Affected components
Update timeline
- identified Apr 30, 2026, 07:37 AM UTC
Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
- identified Apr 30, 2026, 07:39 AM UTC
Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
- resolved Apr 30, 2026, 08:54 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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