pawaPay incident

Performance degradation affecting Ghana Telecel services

Major Resolved View vendor source →

pawaPay experienced a major incident on August 11, 2026 affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more component, lasting 6h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2026, 08:44 AM UTC
Resolved
Aug 11, 2026, 03:19 PM UTC
Duration
6h 34m
Detected by Pingoru
Aug 11, 2026, 08:44 AM UTC

Affected components

Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout

Update timeline

  1. investigating Aug 11, 2026, 08:44 AM UTC

    We are experiencing an outage in the Ghana Telecel services. We are investigating the issue.

  2. monitoring Aug 11, 2026, 09:16 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 11, 2026, 03:19 PM UTC

    This incident has been resolved.