pawaPay incident

Performance degradation affecting Sierra Leone Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on August 10, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 11:44 PM UTC
Resolved
Aug 11, 2026, 01:21 AM UTC
Duration
1h 36m
Detected by Pingoru
Aug 10, 2026, 11:44 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating Aug 10, 2026, 11:44 PM UTC

    We are experiencing an outage of the Sierra Leone Orange services. We are investigating the issue.

  2. monitoring Aug 11, 2026, 12:34 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 11, 2026, 01:21 AM UTC

    The incident has been resolved. We apologise for the inconvenience.