pawaPay incident

Performance degradation affecting Zambia MTN services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on August 8, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2026, 01:04 AM UTC
Resolved
Aug 08, 2026, 03:02 AM UTC
Duration
1h 57m
Detected by Pingoru
Aug 08, 2026, 01:04 AM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Aug 08, 2026, 01:05 AM UTC

    We are experiencing degraded performance in the Zambia MTN services. We are investigating the issue.

  2. monitoring Aug 08, 2026, 01:44 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 08, 2026, 03:02 AM UTC

    The incident has been resolved. We apologise for the inconvenience.