pawaPay incident

Performance degradation affecting CIV MTN services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on August 8, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2026, 01:04 AM UTC
Resolved
Aug 08, 2026, 03:54 AM UTC
Duration
2h 50m
Detected by Pingoru
Aug 08, 2026, 01:04 AM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Aug 08, 2026, 01:04 AM UTC

    We are experiencing an outage of the CIV MTN services. We are investigating the issue.

  2. monitoring Aug 08, 2026, 03:01 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 08, 2026, 03:54 AM UTC

    The incident has been resolved. We apologise for the inconvenience.