pawaPay incident

Performance degradation affecting Zambia MTN services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on August 7, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 07:33 PM UTC
Resolved
Aug 07, 2026, 09:31 PM UTC
Duration
1h 58m
Detected by Pingoru
Aug 07, 2026, 07:33 PM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Aug 07, 2026, 07:33 PM UTC

    We are experiencing degraded performance in the Zambia MTN services. We are investigating the issue.

  2. monitoring Aug 07, 2026, 08:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 07, 2026, 09:31 PM UTC

    This incident has been resolved.