pawaPay incident

Performance degradation affecting DRC Orange services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on August 5, 2026 affecting Orange :: Web Deposit and Orange :: Payout, lasting 17h 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2026, 07:55 AM UTC
Resolved
Aug 06, 2026, 01:46 AM UTC
Duration
17h 50m
Detected by Pingoru
Aug 05, 2026, 07:55 AM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. identified Aug 05, 2026, 07:55 AM UTC

    We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.

  2. monitoring Aug 05, 2026, 08:10 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Aug 06, 2026, 01:46 AM UTC

    The incident has been resolved. We apologise for the inconvenience.