pawaPay incident

Performance degradation affecting Nigeria Opay services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on July 26, 2026 affecting Opay :: Payout, lasting 23h 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2026, 11:19 AM UTC
Resolved
Jul 27, 2026, 10:31 AM UTC
Duration
23h 11m
Detected by Pingoru
Jul 26, 2026, 11:19 AM UTC

Affected components

Opay :: Payout

Update timeline

  1. investigating Jul 26, 2026, 11:19 AM UTC

    We are experiencing degraded performance in the Nigeria Opay services. We are investigating the issue.

  2. monitoring Jul 26, 2026, 07:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Jul 26, 2026, 08:27 PM UTC

    We are experiencing degraded performance in the Nigeria Opay services. We are investigating the issue.

  4. investigating Jul 26, 2026, 11:45 PM UTC

    We are experiencing degraded performance in the Nigeria Opay services. We are investigating the issue.

  5. monitoring Jul 27, 2026, 01:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. identified Jul 27, 2026, 02:21 AM UTC

    We are experiencing degraded performance in the Nigeria Opay services. We are investigating the issue.

  7. resolved Jul 27, 2026, 10:31 AM UTC

    The incident has been resolved. We apologise for the inconvenience.