pawaPay incident

Performance degradation affecting Kenya Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on April 29, 2026 affecting Airtel :: Betting :: Web Deposit and Airtel :: Betting :: Payout and 1 more component, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 12:41 AM UTC
Resolved
Apr 29, 2026, 03:31 AM UTC
Duration
2h 50m
Detected by Pingoru
Apr 29, 2026, 12:41 AM UTC

Affected components

Airtel :: Betting :: Web DepositAirtel :: Betting :: PayoutAirtel :: PayoutAirtel :: Web Deposit

Update timeline

  1. identified Apr 29, 2026, 12:41 AM UTC

    We have identified instability in Kenya Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Apr 29, 2026, 02:50 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 29, 2026, 03:31 AM UTC

    The incident has been resolved. We apologise for the inconvenience.