pawaPay incident

Performance degradation affecting DRC Vodacom services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on July 19, 2026 affecting Vodacom :: Web Deposit and Vodacom :: Payout, lasting 6h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2026, 12:02 AM UTC
Resolved
Jul 19, 2026, 06:19 AM UTC
Duration
6h 17m
Detected by Pingoru
Jul 19, 2026, 12:02 AM UTC

Affected components

Vodacom :: Web DepositVodacom :: Payout

Update timeline

  1. investigating Jul 19, 2026, 12:02 AM UTC

    We are experiencing an outage of the DRC Vodacom services. We are investigating the issue.

  2. monitoring Jul 19, 2026, 03:32 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 19, 2026, 06:19 AM UTC

    This incident has been resolved.