pawaPay incident

Performance degradation affecting Zambia Airtel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on July 18, 2026 affecting Airtel :: Web Deposit and Airtel :: USSD Deposit and 1 more component, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2026, 04:29 AM UTC
Resolved
Jul 18, 2026, 06:01 AM UTC
Duration
1h 31m
Detected by Pingoru
Jul 18, 2026, 04:29 AM UTC

Affected components

Airtel :: Web DepositAirtel :: USSD DepositAirtel :: Payout

Update timeline

  1. identified Jul 18, 2026, 04:29 AM UTC

    We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.

  2. resolved Jul 18, 2026, 06:01 AM UTC

    The incident has been resolved. We apologise for the inconvenience.