pawaPay incident

Performance degradation affecting Mozambique Vodacom services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on July 9, 2026 affecting Vodacom :: Web Deposit and Vodacom :: Payout, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 10:20 AM UTC
Resolved
Jul 09, 2026, 12:45 PM UTC
Duration
2h 25m
Detected by Pingoru
Jul 09, 2026, 10:20 AM UTC

Affected components

Vodacom :: Web DepositVodacom :: Payout

Update timeline

  1. investigating Jul 09, 2026, 10:20 AM UTC

    We are experiencing an outage of the Mozambique Vodacom services. We are investigating the issue.

  2. monitoring Jul 09, 2026, 12:11 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jul 09, 2026, 12:45 PM UTC

    The incident has been resolved. We apologise for the inconvenience.