pawaPay incident
Performance degradation affecting Malawi Airtel services
pawaPay experienced a minor incident on June 22, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 3h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Airtel :: Web DepositAirtel :: Payout
Update timeline
- identified Jun 22, 2026, 07:36 AM UTC
We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
- monitoring Jun 22, 2026, 10:39 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Jun 22, 2026, 11:28 AM UTC
The incident has been resolved. We apologise for the inconvenience.