pawaPay incident

Performance degradation affecting Mozambique Movitel services

Major Resolved View vendor source →

pawaPay experienced a major incident on April 25, 2026 affecting Movitel :: Web Deposit and Movitel :: Payout, lasting 8h 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 07:18 PM UTC
Resolved
Apr 26, 2026, 04:15 AM UTC
Duration
8h 57m
Detected by Pingoru
Apr 25, 2026, 07:18 PM UTC

Affected components

Movitel :: Web DepositMovitel :: Payout

Update timeline

  1. investigating Apr 25, 2026, 07:18 PM UTC

    We are experiencing an outage of the Mozambique Movitel services. We are investigating the issue.

  2. monitoring Apr 25, 2026, 10:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Apr 25, 2026, 10:51 PM UTC

    We are experiencing an outage of the Mozambique Movitel services.

  4. monitoring Apr 26, 2026, 01:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 26, 2026, 04:15 AM UTC

    This incident has been resolved.