pawaPay incident

Performance degradation affecting Lesotho M-Pesa services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on June 19, 2026 affecting M-Pesa :: Web Deposit and M-Pesa :: Payout, lasting 9h 54m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 11:15 PM UTC
Resolved
Jun 20, 2026, 09:09 AM UTC
Duration
9h 54m
Detected by Pingoru
Jun 19, 2026, 11:15 PM UTC

Affected components

M-Pesa :: Web DepositM-Pesa :: Payout

Update timeline

  1. identified Jun 19, 2026, 11:15 PM UTC

    We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.

  2. monitoring Jun 20, 2026, 08:37 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Jun 20, 2026, 09:09 AM UTC

    The incident has been resolved. We apologise for the inconvenience.