pawaPay incident

Performance degradation affecting Ghana Telecel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on June 15, 2026 affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more component, lasting 4h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 10:19 PM UTC
Resolved
Jun 16, 2026, 02:23 AM UTC
Duration
4h 3m
Detected by Pingoru
Jun 15, 2026, 10:19 PM UTC

Affected components

Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout

Update timeline

  1. investigating Jun 15, 2026, 10:19 PM UTC

    We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.

  2. monitoring Jun 16, 2026, 12:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 16, 2026, 02:23 AM UTC

    The incident has been resolved. We apologise for the inconvenience.