pawaPay incident

Performance degradation affecting DRC Orange services

Critical Ongoing View vendor source →

pawaPay is currently experiencing a critical incident affecting Orange :: Web Deposit and Orange :: Payout, which began 2h ago. The vendor's full update timeline is below.

Started
May 31, 2026, 12:35 PM UTC
Resolved
Ongoing
Duration
● 2h 25m
Detected by Pingoru
May 31, 2026, 12:35 PM UTC

Affected components

Orange :: Web DepositOrange :: Payout

Update timeline

  1. investigating May 31, 2026, 12:35 PM UTC

    We are experiencing an outage of the DRC Orange services. We are investigating the issue.

  2. monitoring May 31, 2026, 12:43 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. investigating May 31, 2026, 02:18 PM UTC

    We are experiencing degraded performance in the DRC Orange services. We are investigating the issue.