pawaPay incident

Performance degradation affecting CIV MTN services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on April 22, 2026 affecting MTN :: Web Deposit and MTN :: Payout, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 07:32 AM UTC
Resolved
Apr 22, 2026, 09:59 AM UTC
Duration
2h 26m
Detected by Pingoru
Apr 22, 2026, 07:32 AM UTC

Affected components

MTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Apr 22, 2026, 07:32 AM UTC

    We are experiencing an outage of the CIV MTN services. We are investigating the issue.

  2. monitoring Apr 22, 2026, 08:57 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 22, 2026, 09:59 AM UTC

    This incident has been resolved.