pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on April 20, 2026 affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more component, lasting 4h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 04:40 PM UTC
Resolved
Apr 20, 2026, 08:49 PM UTC
Duration
4h 9m
Detected by Pingoru
Apr 20, 2026, 04:40 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. investigating Apr 20, 2026, 04:40 PM UTC

    We are experiencing degraded performance in the Tanzania Vodacom services. We are investigating the issue.

  2. monitoring Apr 20, 2026, 07:11 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 20, 2026, 08:49 PM UTC

    This incident has been resolved.