pawaPay incident

Performance degradation affecting Ghana Telecel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on April 15, 2026 affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more component, lasting 8h 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 02:03 AM UTC
Resolved
Apr 15, 2026, 10:50 AM UTC
Duration
8h 46m
Detected by Pingoru
Apr 15, 2026, 02:03 AM UTC

Affected components

Telecel :: Web DepositTelecel :: USSD depositTelecel :: Payout

Update timeline

  1. investigating Apr 15, 2026, 02:03 AM UTC

    We are experiencing degraded performance in the Ghana Telecel services. We are investigating the issue.

  2. resolved Apr 15, 2026, 10:50 AM UTC

    The incident has been resolved. We apologise for the inconvenience.