pawaPay incident

Performance degradation affecting MTN OpenAPI services.

Minor Resolved View vendor source →

pawaPay experienced a minor incident on April 15, 2026 affecting MTN :: Web Deposit and MTN :: Payout and 1 more component, lasting 5h 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 01:37 PM UTC
Resolved
Apr 15, 2026, 07:18 PM UTC
Duration
5h 41m
Detected by Pingoru
Apr 15, 2026, 01:37 PM UTC

Affected components

MTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: Web DepositMTN :: PayoutMTN :: Web DepositMTN :: PayoutMTN :: PayoutMTN :: Web DepositMTN :: Payout

Update timeline

  1. investigating Apr 15, 2026, 01:37 PM UTC

    We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.

  2. monitoring Apr 15, 2026, 03:07 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 15, 2026, 07:18 PM UTC

    The incident has been resolved. We apologise for the inconvenience.